Privacy Policy

Last updated: 05/06/2025

This policy explains how we collect, use and protect your personal information when you use our website or contact our dental practice.

We respect your privacy and are committed to keeping your information safe.

1. Who We Are

Kirklees Dental Centre

12 Market Street

Heckmondwike

West Yorkshire

WF16 0JU

Tel: 01924 402230

We are a dental care provider offering NHS and private dental services.

2. What Information We Collect

We may collect the following information when you visit our website, fill in a form, or contact us:

Your name
Your phone number
Your email address
Your enquiry or message
Any details you give us about your dental health (if applicable)

We may also collect technical information such as your IP address or the pages you visit on our site. This helps us improve the website, but does not identify you personally.

3. How We Use Your Information

We use your information to:

Respond to your enquiries
Book or manage your appointments
Provide dental care and advice
Contact you with updates if needed
Improve our website and services

We only use your information when we have a lawful reason to do so, such as your consent, a contract with you, or a legal obligation.

4. Who We Share It With

We do not sell or rent your personal data.

We may share it with:

Dental professionals working at our practice
IT providers who support our systems (under strict confidentiality)
Legal or regulatory bodies if required by law

Everyone we work with must follow data protection rules.

5. How We Keep It Safe

We take steps to protect your data, including:

Secure systems and password protection
Limited access to authorised staff only
Staff training on confidentiality and data security

If we ever suspect a data breach, we will act quickly and follow legal procedures.

6. How Long We Keep Your Data

We keep your data only as long as necessary for your care, our legal duties, or as required by NHS rules.

For enquiries that do not result in treatment, we will delete your data after a reasonable period.

7. Your Rights

You have the right to:

Ask what personal data we hold about you
Ask us to correct or delete it
Withdraw consent at any time
Object to how we use your data in some situations
Make a complaint to the Information Commissioner’s Office (ICO)

To request a copy of your data or exercise any of your rights, contact us by phone or post.

8. Cookies

Our website uses cookies to improve your browsing experience. These are small files stored on your device.

We use cookies to understand how people use our site and to make it work better. You can turn off cookies in your browser settings if you prefer.

9. Contact

If you have any questions about this policy or how we handle your data:

📍 Kirklees Dental Centre

12 Market Street Heckmondwike WF16 0JU

📞 01924 402230